Last updated: September 14, 2026
This site (whattosay.us) is the home of the book What to Say: 25 Frameworks for Effective Communication at Work by Laks Ramakrishnan. This policy explains what we collect, why, and your choices.
When you request the free cheat sheet or join a waitlist, we collect the name and email address you provide. We use them to:
Email delivery and list management are handled by our email provider (Kit). Every marketing email includes an unsubscribe link; you can also ask to be removed at any time by writing to [email protected]. We never sell your email address.
If you submit a question through the site’s question form, we receive the name, email, and question text you enter so we can reply. Questions may be anonymized and adapted into public worked examples; we never publish your name or email without your explicit permission.
We use the following third-party tools to understand how the site is used and to run advertising:
These tools may set cookies or use similar technologies in your browser and may collect your IP address, device and browser information, and pages visited. This is standard practice for the services above.
We may use remarketing: third-party vendors, including Google and Meta, may show our ads on sites across the internet to people who have visited whattosay.us. Google’s use of advertising cookies enables it and its partners to serve ads based on your visits to this and other sites. You can opt out of personalized advertising:
We share data only with the service providers above, as needed to operate the site, deliver emails, and run advertising. We do not sell personal information.
Email subscribers stay on the list until they unsubscribe or ask to be deleted. Analytics data is retained per each provider’s default settings.
This site is intended for working professionals and is not directed at children under 13. We do not knowingly collect data from children.
If this policy changes materially, we’ll update the date above. Continued use of the site after changes means you accept the updated policy.
Questions about privacy: [email protected].